Menoplus Products

At Menoplus Products, your wellbeing and satisfaction truly matter to us. We are committed to providing high-quality, plant-based supplements to support you through your menopause journey.

We understand that every woman’s body is different, and finding the right support can take time. If you are not fully satisfied with your purchase, we’re here to guide you through a simple and fair return process.

1. Product Condition

To be eligible for a return, items must be:

  • Unopened
  • Unused
  • In their original condition and packaging

For hygiene and safety reasons, we are unable to accept returns on products that have been opened, used, or tampered with.

2. Return Window

You may request a return within 30 days from the date of purchase.

This allows you sufficient time to review your purchase while helping us maintain product quality and safety for all customers.

3. Return Shipping

  • Return shipping costs are the responsibility of the customer
  • We recommend using a trackable shipping service or purchasing shipping insurance

This ensures your item reaches us safely, as we are unable to guarantee receipt of returned parcels.

How to Initiate a Return

Step 1: Contact Us

Please email us at admin@mplusmenopause.com or WhatsApp +6019 6411788 before returning your item.
Our team will guide you with the next steps.

Step 2: Prepare Your Package

  • Pack the item securely
  • Use original packaging where possible
  • Include any details provided by our support team

Step 3: Send Your Return

Ship your item to:
3A-1-13 Straits Quay, Jalan Seri Tanjung Bungah,
10470 Penang, Malaysia

Step 4: Refund Processing

Once we receive and inspect your item:

  • We will notify you of the outcome
  • If approved, your refund will be processed to your original payment method
  • Processing times may vary depending on your bank or payment provider

Exchanges

We only offer exchanges if the item is:

  • Defective, or
  • Damaged upon arrival

If this happens, please contact us as soon as possible so we can arrange a replacement quickly.

Need Help?

If you have any questions about your order, our products, or this policy, please reach out anytime:

📧 admin@mplusmenopause.com
📱 +6019 6411788
🌐 www.mplusmenopause.com